{"id":1511,"date":"2020-06-24T08:17:04","date_gmt":"2020-06-24T12:17:04","guid":{"rendered":"https:\/\/ouvidoria.tce.am.gov.br\/?p=1511"},"modified":"2020-07-03T18:34:18","modified_gmt":"2020-07-03T22:34:18","slug":"ouvidoria-do-tce-am-lanca-manual-de-procedimentos","status":"publish","type":"post","link":"https:\/\/ouvidoria.tce.am.gov.br\/?p=1511","title":{"rendered":"Ouvidoria do TCE-AM lan\u00e7a Manual de Procedimentos"},"content":{"rendered":"<p style=\"text-align: justify;\"><span style=\"font-family: 'times new roman', times, serif; font-size: 14pt; color: #333333;\">Na manh\u00e3 desta quarta-feira (24), a Ouvidoria do Tribunal de Contas do Estado do Amazonas (TCE-AM) lan\u00e7ou o seu primeiro Manual de Procedimentos, que tem como objetivo facilitar o funcionamento da Ouvidoria.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-family: 'times new roman', times, serif; font-size: 14pt; color: #333333;\">\u201cO Manual de Procedimento vem trazer melhorias na comunica\u00e7\u00e3o interna, padroniza\u00e7\u00e3o das informa\u00e7\u00f5es e rotinas internas, redu\u00e7\u00e3o de tempos gastos com processos e, principalmente, melhorar a qualidade dos servi\u00e7os oferecidos\u201d, destacou o conselheiro ouvidor do TCE-AM, \u00c9rico Desterro.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-family: 'times new roman', times, serif; font-size: 14pt; color: #333333;\">O manual cont\u00e9m informa\u00e7\u00f5es sobre o trabalho da Ouvidoria, os servi\u00e7os de atendimento ao cidad\u00e3o, como tamb\u00e9m os exemplos de manifesta\u00e7\u00f5es que podem ser realizadas atrav\u00e9s dos canais de comunica\u00e7\u00e3o desse departamento.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-family: 'times new roman', times, serif; font-size: 14pt; color: #333333;\">Para conferir o conte\u00fado completo, <a style=\"color: #333333;\" href=\"https:\/\/www.flipsnack.com\/ouvidoriatceam\/manual-de-procedimentos-hjso808hp8.html\">clique aqui.<\/a><\/span><\/p>\n<p><span style=\"font-family: 'times new roman', times, serif; font-size: 14pt; color: #333333;\">Fa\u00e7a o download <a style=\"color: #333333;\" href=\"https:\/\/ouvidoria.tce.am.gov.br\/wp-content\/uploads\/2020\/06\/MANUAL-DE-PROCEDIMENTOS.pdf\">aqui<\/a>.<\/span><\/p>\n<p><span style=\"color: #333333;\">&#8230;<\/span><\/p>\n<p><span style=\"font-family: 'times new roman', times, serif; font-size: 14pt; color: #333333;\"><strong>Texto<\/strong>: Giovana Airon<\/span><\/p>\n<p><span style=\"font-family: 'times new roman', times, serif; font-size: 14pt; color: #333333;\"><strong>Arte<\/strong>: \u00camelie Tavares<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Na manh\u00e3 desta quarta-feira (24), a Ouvidoria do Tribunal de Contas do Estado do Amazonas (TCE-AM) lan\u00e7ou o seu primeiro Manual de Procedimentos, que tem como objetivo facilitar o funcionamento da Ouvidoria. \u201cO Manual de Procedimento vem trazer melhorias na comunica\u00e7\u00e3o interna, padroniza\u00e7\u00e3o das informa\u00e7\u00f5es e rotinas internas, redu\u00e7\u00e3o de tempos gastos com processos e, [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":1373,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center 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